Behind every successful valve and pump repair shop is a supplier that delivers.

Would we be right in suggesting that when your clients come to you with a valve or pump in need of repair what they want to hear is, “Sure.  No problem.  We can do that for you right away”?
Our guess is that it wouldn’t go down quite so well if you said, “Sure.  No problem.  We can do that for you when we manage to track down the right materials…I’m not sure how long that will take…We may struggle to get that exact metal…”
So how do you manage if your suppliers don’t have what you need? 
Or if they have it but it will take a week to get to you?  The good news is that it doesn’t have to be that way.  We’re on a mission to change the nationwide view that WA is the state of ‘wait awhile’.
Our job is to deliver to you so you can deliver to your clients.  And, without wishing to blow our own trumpet, we are really very good at it.  It is because we can be relied upon to deliver quickly (yes, even those hard to find metals) that makes our clients keep coming back to us.
“We always get a very quick reply and goods arrive on time.”
“Excellent customer service makes Specialty easy to deal with [and] allows us to meet our rapid response requests.”

CUrrent brochure and stock list

Here’s how we do it
It comes down to just two things:

1. Our warehouse
2. Our customer service

Our warehouse is a bit like a really great lolly shop
It is stocked with an extensive range of products and grades, everything you need such as:

• Round bar
• Nitronic 50 for sub sea works
• Shafts
• Valve stems
• Valve seats
• Pump shafts
• Titanium for lightweight work
• Titanium Grade 5 for high strength
• Titanium Grade 12 for superior corrosion resistance
• 630 stainless steel for high torque and strength
• 410 stainless steel
• 2507 super duplex round bar for corrosion resistance
• Alloy 625 and 718 for corrosion resistance

It includes all the equipment needed to get your order filled:

• We have an onsite bandsaw for same day cutting (up to 360mm diameter)

It is local.  We are in the heart of Welshpool, poised and ready to fill your order and get it on the road - usually the same day.
Putting the ‘customer’ back into Customer Service
We are big believers in looking after our customers. 

• Keeping you informed
• Going that extra mile to get something unusual or hard to find
• Delivering on time

And, perhaps most importantly, understanding that in the world of pump and valve repairs last minute orders are part of daily life. 
Tailored to suit your needs
If you have specific items that you often require or need to have access to, let us know.  We are more than happy to dedicate some of our extensive warehouse space to storing the materials you need.
“The holding of stock in the materials we use on a daily basis means we don’t have to.” 
 
Put us to the test.  Let us help you deliver superior service to your clients.​

check out what others have said about our service

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